Term & Conditions

Terms & Conditions for Trains24x7

Welcome to Trains24x7! By using our website, you agree to the following terms and conditions. Please read them carefully before proceeding with our services.

1. About Us

Trains24x7 is a third-party platform dedicated to helping travelers book train tickets conveniently and at competitive prices. We do not operate trains or manage train services directly. Our role is to facilitate the booking process and provide assistance to travelers.

2. Acceptance of Terms

By accessing or using our website, you confirm that you accept these terms and conditions and agree to comply with them. If you do not agree, you must refrain from using our services.

3. Service Disclaimer

  • Trains24x7 acts as a mediator between travelers and official train service providers.
  • We do not guarantee the availability of tickets or specific travel dates.
  • All bookings are subject to availability as per the official train service provider's schedule.

4. Pricing and Payment

  • Our platform offers tickets at discounted rates to ensure affordability for our users.
  • Prices displayed on the website are subject to change without prior notice.
  • Full payment is required at the time of booking.
  • We are not responsible for additional charges, taxes, or fees imposed by train service providers.

5. Cancellations and Refunds

  • Cancellation policies are subject to the terms set by the respective train service providers.
  • Trains24x7 will assist in initiating cancellations and refunds; however, the final decision lies with the service provider.
  • Service fees charged by Trains24x7 are non-refundable.

6. User Responsibilities

  • Users must provide accurate personal and travel information during the booking process.
  • It is the user's responsibility to verify train schedules, travel routes, and ticket details before confirming the booking.
  • Trains24x7 will not be liable for incorrect information provided by users.

7. Limitation of Liability

  • Trains24x7 is not liable for delays, cancellations, or changes in train schedules by the service providers.
  • We are not responsible for losses arising from missed connections, lost luggage, or other travel-related issues.

8. Intellectual Property Rights

  • All content on the Trains24x7 website, including text, graphics, logos, and images, is the property of Trains24x7 and protected by copyright laws.
  • Users are prohibited from copying, distributing, or using any content from the website without prior written consent.

9. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

10. Modifications to Terms

  • Trains24x7 reserves the right to update or modify these terms and conditions at any time without prior notice.
  • Continued use of the website following any changes constitutes acceptance of the revised terms.

Call Us Today!

+1-888-391-0167


Monterrey International Airport. Terminal C, Miguel Aleman highway Km 24, Apodaca, NL, Mexico, C.P. 66600